Privacy Policy
Effective Date: April 3, 2026 • Last Updated: April 3, 2026
1. Introduction
ServiceDrive Inc. (“ServiceDrive,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including via SMS/text messaging.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number (including mobile number), mailing address, and other contact details you voluntarily provide.
- Business Information: Company name, industry, website URL, and project requirements submitted through our contact forms.
- Mobile Information: Mobile phone number, carrier information, and mobile device identifiers when you opt in to receive SMS/text messages from us.
- Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website.
- Cookies & Tracking: We use cookies and similar technologies to enhance your experience and analyze website traffic.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and services.
- Respond to your inquiries and fulfill your requests.
- Send transactional communications related to your projects or account.
- Send promotional messages, updates, and marketing communications (with your consent).
- Send SMS/text messages if you have opted in to receive them.
- Improve our website, services, and customer experience.
- Comply with legal obligations and protect our rights.
4. SMS/Text Messaging & Mobile Information
If you opt in to receive SMS/text messages from ServiceDrive, the following terms apply:
- You consent to receive text messages from ServiceDrive at the mobile number you provide. Message and data rates may apply. Message frequency varies.
- You can opt out of receiving text messages at any time by replying STOP to any message. You can also text HELP for assistance.
- We will not send SMS messages without your prior express consent.
- Consent to receive text messages is not a condition of purchasing any goods or services.
Your mobile information will not be sold, rented, loaned, traded, leased, or otherwise shared with or disclosed to third parties, including affiliates, for promotional or marketing purposes.
5. Information Sharing & Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
- Protection of Rights: To protect ServiceDrive’s rights, property, or safety, or that of our users or others.
6. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Opt out of marketing communications at any time.
- Opt out of SMS messages by texting STOP.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at the information provided below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically for the latest information on our privacy practices.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: